Assistant Manager

• Actively contribute to initiatives to improve processes to drive operational excellence.
• Administer a complex and varied portfolio of clients requiring a more senior level of technical ability and provide support to the Manager/Senior Manager and more junior staff within the team.
• Support the Manager in identifying business opportunities and support with follow up actions as required
• Contribute to fostering both a client service mentality and strong business development culture at all levels within the team by representing personally the cultural values of the business and adapting to change impacts in a productive manner, thereby fostering a positive attitude within the team.
• Support the Manager in managing a Client Administration Team who have overall responsibility for the administration of a Client Portfolio.
• Assist with the take on of new business for the team, ensuring that new business is processed smoothly and efficiently.
• Support where appropriate any CSD's / Fiduciaries with fee reviews as appropriate in light of current service delivery and requirements to ensure recovery of work in progress (WIP) and achieving fee collection targets.
• Participate in the delivery of training/mentoring more junior members of staff.
• Develop interview skills, recruiting talented individuals.
• Act as an effective member of the fiduciary team and assist the Manager with meeting business, financial and operational initiatives and projects.
• Provide support and assist with the administration of client entities administered by the team.

• ICSA or STEP Diploma qualified or other relevant professional qualification.
• Good understanding of the relevant laws relating to 'Trust Company Business'
• Good understanding of the duties and responsibilities of a Fiduciary business.
• Good understanding of industry best practice in relation to Trust and Company administration.
• Minimum of 5 years relevant industry experience.
• Attention to detail and accuracy.
• Good numeracy and analytical skills.
• Ability to understand Trust and company legal documents.
• Good IT knowledge and proficiency with relevant IT applications.
• Works collaboratively with peers and colleagues.
• Contributes to the management of the workflow of their team in a commercial, knowledgeable and client focused way.
• Resilient and able to work under pressure and within tight deadlines.
• Risk aware and demonstrates high levels of integrity, equality and diversity in their approach to work.
• Ability to demonstrate effective communication and relationship skills.
• Able to motivate and support colleagues through periods of change.
• Sound understanding of the duties and responsibilities of a fiduciary.
• A competent understanding of taxation and how this affects trust and corporate structures.

Your specialist: Debbie Amankwa

Quote job ref: 15452

Hi, I'm Debbie and I look forward to receiving your submission for this fantastic opportunity with this business.

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