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Assistant Manager

Isle of Man
Permanent
Our client is seeking an Assistant Manager to join their team.
 
In this role, every day brings a different challenge so you'll need to be a team player at heart, with an eye for detail and great organisational skills so you can prioritise your day.
 
Key Responsibilities
  • Drawing on your existing experience, you will ensure that all policies and procedures are implemented for your clients and ensure that your team achieve the Company service standards and that individual responsibilities are clear. You will become an expert in technical matters relating to your clients and be able to share this knowledge with your team. Act as a role model to implement a culture that supports the Company Values and demonstrate engagement and commitment to deliver excellent client service, operational effectiveness and efficiencies.
  • Using your own judgement, bring to the attention of your manager any issues which you feel appropriate, in particular ensuring that concerns and identified risks are reported in a timely and effective manner; you'll need to ensure the Company complies with and meets its KYC obligations by preparing, monitoring and maintaining robust client files, safeguarding them from potential risks.
  • You'll manage your own portfolio of clients, assist with the review of team time charging, prepare quotes for potential and existing clients and billing. You'll need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help find an appropriate solution.
  • You will build strong customer relationships with existing and new clients, banks and other external parties, gaining insight into their needs and delivering customer-centric solutions. Actively participate in processes to take on new business smoothly and efficiently and proactively conduct on-going reviews of client files.
 
Key Skills and Experience
  • ICSA or STEP qualified / part qualified or be willing to work towards these qualifications
  • Relevant industry experience at assistant manager or senior administrator level
  • Ideally membership of relevant Professional Institute
  • Good knowledge of the Finance Industry
  • Excellent written and oral communication skills
  • Good IT skills
Angela Westmorland
Your specialist: Angie Westmorland
Quote job ref: 15452

Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.