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Banking Operations Director

Isle of Man
Permanent
Our client seeks a Banking Operations Director to join their team.
 
You will have primary responsibility for overseeing the day-to-day operational functions. Working closely with the Managing Director and the Board, you will devise and implement strategies that enhance overall performance; whilst ensuring regulatory compliance and fostering a culture of continuous improvement through innovation and efficiencies.
 
This position will ensure efficient and effective management of Payments & Operations, First Line Risk / Health & Safety, IT, and Project Management. This role requires a strategic leader with a strong operational background and the ability to drive internal performance to support the overarching growth strategies.
 
Key Responsibilities
  • Develop and implement operational strategies.
  • Oversee Payments & Operations, ensuring smooth/efficient/accurate transaction processing and customer service, with appropriate internal monitoring and reporting.
  • Lead the first line Risk function, ensuring robust risk management practices are in place and monitor key operational risk indicators (KRIs).
  • Establish / monitor key performance indicators (KPIs) to track operational efficiency and effectiveness, including production of insightful MI for key internal/external stakeholders.
  • Collaborate with internal and external stakeholders to drive operational excellence.
  • Oversee ICT function, ensuring the technology infrastructure supports its operational needs and remains competitive.
  • Lead key projects, to ensure they are delivered on time, within scope and within budget.
 
Key Skills & Experience
  • Proven board level experience in a senior operational or similar executive leadership role, in the banking and financial services industry
  • Post graduate degree in a relevant topic
  • Relevant professional certifications (e.g. Prince 2) are advantageous
  • A strong working knowledge of banking systems and procedures
  • A solid and practical understanding of banking risk and regulatory requirements
  • Very good practical experience of project management processes and related industry standards
  • Experience in using a variety of business software applications including Power BI or similar
  • Proven leadership skills with the ability to inspire and motivate teams
  • Excellent communication (verbal and written) with effective interpersonal skills
  • Strong analytical and problem-solving abilities
  • Ability to thrive in a fast-paced, dynamic environment
Your specialist: Sally Fenton
Quote job ref: 15365

Hi, I'm Sally and this is one of the job roles I am looking after for this super business. If this job is of interest for you, please submit your CV and we will come back to you to arrange the next staging.