Back to search results

Head of Banking Operations

Isle of Man
Permanent
Our client is seeking a Head of Banking Operations to join their Senior Leadership Team.
 
You will be responsible for, and actively involved in, the efficient and compliant operation of the operational functions, specifically focusing on client onboarding, AML/CFT compliance, transaction monitoring, client service, and regulatory reporting.
 
Key Responsibilities
  • End-to-end client onboarding process, ensuring adherence to all AML/CFT regulations and internal policies.
  • Develop and implement robust due diligence procedures for new and existing clients.
  • Ensure accurate and timely completion of client onboarding documentation and verification processes.
  • Ensure accuracy of data capture in order to drive business and regulatory reporting.
  • Manage and mitigate onboarding-related risks.
  • Oversee transaction monitoring activities to identify and report suspicious activity.
  • Develop and implement effective transaction monitoring systems and controls.
  • Oversee the periodic/trigger reviews of client files to ensure ongoing compliance.
  • Establish systems and processes which analyse transaction data to identify potential risks and anomalies in line with industry typologies.
  • Lead and motivate the client service team to provide exceptional service to clients.
  • Develop and implement client service standards and procedures.
  • Resolve complex client inquiries and complaints in a timely and professional manner.
  • Monitor client feedback and identify areas for improvement.
  • Ensure the accurate and timely completion of relevant statutory returns, such as AML/CFT, Financial Flows, FATCA and CRS.
  • Attend meetings with Regulators when called upon.
  • Oversee the implementation of new systems and technologies.
  • Lead the team through any regulatory changes.
  • Develop and maintain disaster recovery processes and procedures, ensuring they are regularly tested and updated to guarantee swift recovery from major incidents.
  • Provide effective leadership and direction, setting clear performance objectives and monitoring performance reviews.
  • Foster a culture of innovation, compliance, efficiency, and continuous improvement.
  • Maintain up-to-date knowledge of relevant legislation, regulations, and industry best practices.
 
Key Skills & Experience
  • Extensive and proven experience in banking operations, with a strong focus on AML/CFT compliance.
  • Proven track record of managing and leading operational teams.
  • Excellent communication, interpersonal, and leadership skills.
  • Experience with transaction monitoring systems and KYC/AML/CFT software.
  • Understanding of Regulatory Compliance in the front line.
  • Problem solving and pragmatic decision making.
  • Excellent attention to detail
Your specialist: Anne Murray
Quote job ref: 15714

Hi, I'm your specialist Anne and I can't wait to hear from you about this job. You can simply submit your CV or call me on 678144 with any questions.