Mobile Branch Customer Service Manager

• Processing all customer branching transactions and making sure that customer records are up to date with the any outcomes and actions
• Developing relationships with customers to understand and meet their needs and using your knowledge to explain the benefits of our products and services
• Building and maintaining a thorough understanding of the local community, community hubs and key stakeholders
• Deliver an exceptional experience to customers who use mobile bank services

• It's essential that you already hold a Driver Certificate of Professional Competence and C1 licence
• Excellent customer service and a desire to exceed expectations.
• Have an understanding of banking sales and service processes along with knowledge of internal and external regulatory, operational, credit and control procedures.
• Strong communication and interpersonal skills to explain products and their benefits in a meaningful way
• The ability to work independently and on your own initiative

Your specialist: Angie Westmorland

Quote job ref: 15346

Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.

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