Trust Officer
Isle of Man
Permanent
Our client seeks a Trust Officer to join their team.
Role Profile:
To provide and maintain a superior level of effective trust administration and service to advisers, settlors and beneficiaries of trusts administered by the company
Key Responsibilities:
- High calibre of Written and Verbal communication internally/externally
- Proficient in dealing with advisers, clients and all other parties associated with the trust or the underlying bond via telephone, letters and email.
- Second checking for other team members when required
- Distributing emails/post across the team if required
- Actively identifying problem areas and offering various solutions whenever possible
- Adhering to all regulatory legislation and guidance and ensuring all compliance requirements are met
- Working as part of a team and acting as a role model
- Working to, and meeting deadlines
- Ability to vet new trust business applications
- Ability to process annual reviews (and all associated tasks) and highlight issues, and process any amendments to trust or client information
- Ability to vet and process investment switch requests
- Ability to vet and process requests for distributions to beneficiaries
- Ability to vet and process assignments and Requests for Payments
- Liaise effectively with colleagues across the business to ensure interdepartmental tasks are completed effectively
Key Skills and Experience:
- GCSE (or equivalent) grade C or above English and Maths
- Has obtained or is prepared to work towards a Professional Qualification for example, STEP, DipPFS, or equivalent
- Minimum of 2 years' experience in Financial Services
- Good Knowledge of Microsoft Office Applications (Word, Excel, Outlook)
- Ability to compose good standard of ad hoc letters/faxes
- Basic understanding of the taxation regime for offshore investment bonds and the UK IHT regime for the taxation of trusts.
- Good understanding of the structure and administration of bonds and investment options.
- Knowledge of the regulatory framework (AML/KYC)
- Ability to meet individual targets and goals with accurate results
- Considerable experience within a customer facing administration role
- Excellent planning and organisational skills
- Ability to work within a team or on own initiative
- Can maintain a high level of accuracy and still work within agreed service standards
- Ability to work under pressure
- Excellent understanding of Customer Service
- Commitment to providing outstanding customer service
- Excellent telephone manner Technical
Your specialist: Debbie Amankwa
Quote job ref: 14970
Hi, I'm Debbie and I look forward to receiving your submission for this fantastic opportunity with this business.