Personal Lines Broker
Isle of Man
Permanent
Our client seeks a Personal Lines Broker to join their team.
Role Profile: To effectively and efficiently provide professional customer service and advice to clients at all times, both face-to-face and via telephone/email.
Key Responsibilities:
- To provide quotations and make policy adjustments on a daily basis.
- To process all relevant documentation received in an efficient manner maintaining the highest level of client administration.
- To develop working relationships with clients to promote customer satisfaction.
- To work towards achieving departmental targets.
- To promote the Brand and cross-sell additional applications and services to clients.
- To ensure that all activities comply with regulatory and market standards and to understand and adopt relevant Company Policies and Procedures to ensure suitable records are held and maintained audit standards.
Key skills & Experience
- Confident and effective communication skills - including excellent telephone skills and the ability to construct good written communication (letters & emails)Demonstrates close attention to detail/accuracy Excellent customer service (ability to liaise well with clients and colleagues).
- Ability to work under pressure at times, without supervision
- Attitude of learning - to study towards the Certificate in Insurance and further studies as relevant via the Chartered Insurance Institute.
- Team player - demonstrates an ability to work jointly and supportively with colleagues.
- To study towards the Certificate in Insurance and further studies as relevant via the Chartered Insurance Institute.
- Proficient in Microsoft packages including Teams, Word and Outlook
