Team Leader - Client Services
Isle of Man
Permanent
Ready to Lead by stepping into a Team Leader Role?
Are you a natural leader with a passion for developing people and driving performance?
Looking to take the next big step in your career within a dynamic, supportive environment?
Looking to take the next big step in your career within a dynamic, supportive environment?
We're working with a respected and long-established Life Assurance provider based on the Isle of Man and they're looking for a Team Leader who's ready to make a real impact.
The Opportunity
This isn't just another team leader role-it's your chance to lead a high-performing, fast-paced client services team that truly puts people first. You'll guide a group responsible for delivering outstanding client administration and communications, all while championing service excellence, innovation and collaboration.
This isn't just another team leader role-it's your chance to lead a high-performing, fast-paced client services team that truly puts people first. You'll guide a group responsible for delivering outstanding client administration and communications, all while championing service excellence, innovation and collaboration.
What You'll Be Doing:
Leading & Inspiring - Create a positive, engaging team environment where everyone thrives. You'll set clear goals, provide mentorship and lead by example.
Driving Performance - Monitor key metrics, support development plans and ensure your team consistently delivers at the highest level.
Owning Compliance & Risk - Use your knowledge of AML and risk management to keep things running safely, smoothly and by the book.
Collaborating Across Teams - Work closely with Compliance, Legal and Risk to streamline operations and continuously improve how things are done.
Leading & Inspiring - Create a positive, engaging team environment where everyone thrives. You'll set clear goals, provide mentorship and lead by example.
Driving Performance - Monitor key metrics, support development plans and ensure your team consistently delivers at the highest level.
Owning Compliance & Risk - Use your knowledge of AML and risk management to keep things running safely, smoothly and by the book.
Collaborating Across Teams - Work closely with Compliance, Legal and Risk to streamline operations and continuously improve how things are done.
Shaping Culture - Play a key role in fostering a values-led, innovative and forward-thinking culture.
What We're Looking For:
✅ Strong people management or team leadership experience-whether you're a current Team Leader or ready for that next step
✅ A background in customer service, financial services, or life assurance
✅ A passion for developing people and improving processes
✅ A proactive mindset and confident decision-making skills
✅ A good understanding of compliance and regulatory practices (AML/KYC knowledge a big plus!)
✅ Strong people management or team leadership experience-whether you're a current Team Leader or ready for that next step
✅ A background in customer service, financial services, or life assurance
✅ A passion for developing people and improving processes
✅ A proactive mindset and confident decision-making skills
✅ A good understanding of compliance and regulatory practices (AML/KYC knowledge a big plus!)
Why You'll Love It Here:
- Join a business where your leadership genuinely makes a difference
- Be part of a supportive, respectful culture built on Integrity, Quality, Innovation, and Teamwork
- Enjoy opportunities for personal growth and professional development
- Contribute to meaningful change and improvement
If you're ready to lead, inspire and grow this could be your perfect next move.
Your specialist: Angie Westmorland
Quote job ref: 15711
Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.